Onsite Team Lead – Operations & Guest Experience Part-Time

Sky Zone; Brentwood (TN); Sur place; USD 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Medical benefits

Dental coverage

Vision coverage

401k with company matching

Résumé du poste

Sky Zone is seeking a Team Lead for its Brentwood, TN park. This part-time onsite role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, serving as acting Manager on Duty when leaders are away.

You bring 2+ years in operations or guest-facing roles, strong leadership, and a proactive mindset. Expect evenings, weekends, and holidays, and a fast-paced, family-friendly environment with opportunities to grow.

Qualifications

• You must be at least 18 years of age.
• Minimum of 2 years of progressive experience in operations or guest-facing roles.
• Availability to work evenings, weekends, and holidays.
• Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
• Basic proficiency with technology and office tools; comfortable with POS.

Responsabilités

• Lead on the floor and set the tone for the team.
• Step into any operational area to maintain guest experiences.
• Coach team members to deliver WOW customer service.
• Ensure safety and cleanliness; adhere to procedures.
• Communicate guest issues and operational challenges to management.

Connaissances

Leadership

Supervisory experience

Customer-facing

Communication

Team player

Ownership mindset

Coaching

Adaptability

Physical stamina

Outils

POS systems

Microsoft Office

Teams

Description du poste

Sky Zone is seeking a Team Lead for its Brentwood, TN park. This part-time onsite role rotates through Sales & Service, Parties & Events, and Food & Beverage/Facilities, serving as acting Manager on Duty when leaders are away.

You bring 2+ years in operations or guest-facing roles, strong leadership, and a proactive mindset. Expect evenings, weekends, and holidays, and a fast-paced, family-friendly environment with opportunities to grow.