Part-Time On-Site IT Support Specialist – NYC Law Firm

InfraTech Solutions LLC; New York (NY); On-site; USD 34,000 - 48,000; Part time

Job summary

InfraTech Solutions LLC is seeking a part-time IT Support Specialist in New York City to serve as the primary on-site technology contact for the NYC office. You will provide hands-on support to attorneys and staff, troubleshoot issues, and coordinate with the IT team on escalations, equipment, and projects.

The role requires clear communication, independence on-site, and responsiveness under deadlines. On-site availability Tuesday through Thursday for full days is essential.

Qualifications

• 5+ years of IT support or help desk experience.
• Experience supporting Windows and Mac computers.
• Strong knowledge of Microsoft 365 applications and basic network troubleshooting.
• Experience setting up and troubleshooting printers and copiers.
• Ability to explain technical issues clearly to nontechnical users.
• Available to work on-site Tue–Thu for full days.
• Familiarity with IT security basics and confidential information handling.

Responsibilities

• Provide in-person and remote support for Windows and Mac computers.
• Support Microsoft 365 apps, Entra ID, Exchange Online, and SharePoint.
• Assist with document management, PDFs, and e-discovery platforms.
• Prepare laptops and presentation equipment for trials and meetings.
• Troubleshoot printers, copiers, scanners, and network connectivity.
• Onboard/offboard employees and maintain IT inventory.
• Track requests, document resolutions, and coordinate with IT team.

Skills

Windows

MacOS

Microsoft 365

Printers

Copiers

On-site support

Customer support

Tools

Azure Active Directory

SharePoint

VPN

Job description

InfraTech Solutions LLC is seeking a part-time IT Support Specialist in New York City to serve as the primary on-site technology contact for the NYC office. You will provide hands-on support to attorneys and staff, troubleshoot issues, and coordinate with the IT team on escalations, equipment, and projects.

The role requires clear communication, independence on-site, and responsiveness under deadlines. On-site availability Tuesday through Thursday for full days is essential.