On-Site IT Support Pro (Part-Time) - NYC Office

Quantilope; New York (NY); On-site; USD 28,000 - 48,000; Part time

Job summary

Quantilope in New York seeks a highly motivated Part-Time IT Support Specialist to join our on-site IT team. You will serve as the primary on-site resource ensuring hardware, software, and systems access for our staff.

The role emphasizes macOS proficiency, device provisioning, MFA enforcement, and seamless meeting-room tech, with hands-on problem solving and clear communication across teams. Join a fast-growing consumer insights company that values empowerment, feedback, and a proactive,

Qualifications

• Experience troubleshooting macOS environments and Windows OS.
• Strong customer-focused communication and ticketing discipline.
• Familiarity with MDM tools and enterprise IT workflows.
• Ability to triage, diagnose, and resolve IT inquiries quickly.
• Willingness to learn new tools in a fast-growing tech environment.

Responsibilities

• First-Responder Support: triage, diagnose, and resolve IT inquiries on-site.
• Hardware provisioning: macOS and Windows devices, inventory, provisioning.
• SaaS & Identity Administration: manage user accounts and licenses across core apps.
• Security & Device Compliance: MFA, encryption, endpoint monitoring.
• AV & Meeting Room: maintain on-site conferencing tech (Zoom/Meet/Teams).
• Documentation: write troubleshooting guides and improve workflows.

Job description

Quantilope in New York seeks a highly motivated Part-Time IT Support Specialist to join our on-site IT team. You will serve as the primary on-site resource ensuring hardware, software, and systems access for our staff.

The role emphasizes macOS proficiency, device provisioning, MFA enforcement, and seamless meeting-room tech, with hands-on problem solving and clear communication across teams. Join a fast-growing consumer insights company that values empowerment, feedback, and a proactive,