Part-Time Mobility Concierge for Rideshare Drivers

Hertz; Birmingham (AL); On-site; USD 19,000 - 28,000; Part time

Job summary

Hertz Local Edition is seeking a Part Time Mobility Specialist to assist Lyft/Uber drivers with fast and smooth rental car experiences at our Birmingham location.

The role requires strong customer service, clear communication, and a willingness to work weekends/holidays in a busy environment. You will help with reservations, vehicle prep, and handling rental/billing inquiries while representing Hertz’s brand with professionalism.

Qualifications

• Experience in fast-paced customer service environments.
• Excellent written and spoken English.
• Ability to work weekends and holidays.
• Valid driver’s license with an acceptable driving record.
• Ability to stand for long periods.

Responsibilities

• Provide best rental car experience for Lyft/Uber drivers.
• Assist with creating reservations, processing rentals and vehicle prep.
• Handle post-rental inquiries related to rental and billing.
• Answer inquiries about the Hertz/Lyft/Uber Rental Car Program and requirements.
• Maximize revenue opportunities by suggesting services after inquiries.

Skills

Customer service

Effective communication

Sales skills

Time management

Teamwork

Tools

Computer literacy

Job description

Hertz Local Edition is seeking a Part Time Mobility Specialist to assist Lyft/Uber drivers with fast and smooth rental car experiences at our Birmingham location.

The role requires strong customer service, clear communication, and a willingness to work weekends/holidays in a busy environment. You will help with reservations, vehicle prep, and handling rental/billing inquiries while representing Hertz’s brand with professionalism.