Driver Rental Concierge for Fast, Friendly Service

Hertz

College Park (GA)

On-site

USD 22,000 - 31,000

Full time

5 days ago

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Job summary

Hertz is seeking a Mobility Specialist, TNC to join the Local Edition team in College Park, GA. You will act as a brand ambassador, facilitating the fastest, easiest, and most valued rental car experience for Lyft and/or Uber drivers. Wage: $19.00/hr.

Responsibilities include assisting with reservations, processing rentals, and ensuring clean, safe vehicles. You will handle inquiries related to the Hertz/Lyft/Uber Rental Car Program and work to maximize revenue while delivering exceptional

Qualifications

Ability to work in a fast-paced environment with a variety of tasks.
Professionalism, enthusiasm, and outstanding communication skills.
Previous customer service.
Strong time management and organizational skills are required.
Computer literate and detailed orientated.
Must have a valid driver's license with an acceptable driving record

Responsibilities

Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Assist customers with post rental inquiries involving rental and billing process.
Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, extensions, roadside assistance and more.
Maximize revenue opportunities by soliciting business after inquiries and overcoming objections.
Ensure vehicles are prepared for pick-up: check for damage, clean interior/exterior, fill gasoline and fluids.