Mobility Rental Concierge

Hertz; Memphis (TN); On-site; USD 22,000 - 29,000; Full time

Job summary

Hertz is seeking a Mobility Specialist to assist Lyft and Uber drivers with quick, valued rental car experiences in Memphis. You will process reservations, prepare vehicles, and resolve post-rental questions while delivering outstanding customer service.

The role requires professionalism, strong communication, and the ability to work in a fast-paced, outdoor-friendly environment with flexible shifts, including weekends and holidays.

Qualifications

• Ability to work in a fast-paced environment with a variety of tasks.
• Excellent communication and customer service skills.
• Willingness to work flexible shifts including weekends and holidays.

Responsibilities

• Facilitate the fastest, easiest rental car experience for Lyft/Uber drivers.
• Assist customers by creating reservations, processing rentals, and ensuring clean, safe vehicles.
• Handle post-rental inquiries related to rentals and billing.

Skills

Customer service

Communication skills

Fast-paced environment

Time management

Organizational skills

Computer literacy

Detail oriented

Sales/Coaching

Teamwork

Ownership/initiative

Flexible shifts

Outdoor work

Job description

Hertz is seeking a Mobility Specialist to assist Lyft and Uber drivers with quick, valued rental car experiences in Memphis. You will process reservations, prepare vehicles, and resolve post-rental questions while delivering outstanding customer service.

The role requires professionalism, strong communication, and the ability to work in a fast-paced, outdoor-friendly environment with flexible shifts, including weekends and holidays.