Driver Mobility & Rental Experience Specialist

Hertz; Bedford (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Hertz Local Edition in Bedford, TX seeks a Mobility Specialist to facilitate a fast, valued rental car experience for Lyft and Uber drivers. You will handle reservations, rentals, vehicle prep, and inquiries, delivering friendly service while promoting the Hertz/Lyft/Uber Rental Car Program.

This role requires strong communication, attention to detail, and the ability to work weekends/holidays. Join a team focused on delivering exceptional customer experiences and maximizing revenue

Qualifications

• Minimum customer service experience preferred.
• Ability to work in a fast-paced environment with multiple tasks.
• Must have a valid driver's license with acceptable driving record.

Responsibilities

• Assist customers creating a rental car reservation and processing rentals.
• Provide clean and safe vehicles to customers and prepare vehicles for pickup.
• Handle post-rental inquiries related to rental and billing processes.

Skills

Customer service

Communication skills

Sales ability

Time management

Phone etiquette

English fluency

Tools

Computer literacy

Job description

Hertz Local Edition in Bedford, TX seeks a Mobility Specialist to facilitate a fast, valued rental car experience for Lyft and Uber drivers. You will handle reservations, rentals, vehicle prep, and inquiries, delivering friendly service while promoting the Hertz/Lyft/Uber Rental Car Program.

This role requires strong communication, attention to detail, and the ability to work weekends/holidays. Join a team focused on delivering exceptional customer experiences and maximizing revenue