Mobility & Rental Concierge: Fast, Helpful Sales & Service

Hertz; Maryland; On-site; USD 22,000 - 30,000; Full time

Job summary

Hertz Local Edition in Maryland is seeking a Mobility Specialist to serve Lyft/Uber drivers, facilitating the fastest and most valued rental car experience. You will assist customers with reservations, rentals, and ensuring safe, clean vehicles, while promoting the Hertz-Lyft-Uber program.

The role requires strong customer service, excellent communication, and ability to work in a fast-paced environment, with weekend and holiday shifts possible.

Qualifications

• Ability to work in a fast-paced environment with multiple tasks.
• Strong professionalism, enthusiasm, and communication skills are required.
• Previous customer service experience is preferred.

Responsibilities

• Assist customers with creating rental car reservations and processing rentals.
• Ensure vehicles are clean, safe, and ready for pickup.
• Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program and related processes.
• Provide support for post-rental inquiries involving rental and billing.

Skills

Customer service

Communication skills

Time management

Organizational skills

Computer literacy

Driving license

Team player

Flexibility

Multitasking

Job description

Hertz Local Edition in Maryland is seeking a Mobility Specialist to serve Lyft/Uber drivers, facilitating the fastest and most valued rental car experience. You will assist customers with reservations, rentals, and ensuring safe, clean vehicles, while promoting the Hertz-Lyft-Uber program.

The role requires strong customer service, excellent communication, and ability to work in a fast-paced environment, with weekend and holiday shifts possible.