Part-Time Member Services Advisor

Truity Credit Union; Bartlesville (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Truity Credit Union in Bartlesville, OK is seeking a member-focused professional to support deposits and consumer lending products. You will identify member needs and provide prompt, courteous service across banking transactions and account management.

The role involves origination and processing of consumer loans, handling in-lobby assistance, and advising members on credit and product options while ensuring compliance and accuracy in all activities.

Qualifications

• Minimum one year to three years of related experience.
• High school diploma or GED.
• Ability to read and interpret written instructions and schedules.
• Strong written and verbal communication skills.

Responsibilities

• Assist members with deposits and consumer lending products, identifying needs.
• Originate, evaluate, authorize approval, process, and disburse consumer loans within authority.
• Provide in-lobby and lending assistance by processing loans.
• Process member transactions and manage account openings and closings.
• Counsel members on account management and fraud/identity issues.
• Assist with safe deposit boxes and support branches.

Skills

Customer service excellence

Communication skills

Problem solving

Typing

Education

High school diploma or GED

Tools

Credit union software

MS Office

Job description

Truity Credit Union in Bartlesville, OK is seeking a member-focused professional to support deposits and consumer lending products. You will identify member needs and provide prompt, courteous service across banking transactions and account management.

The role involves origination and processing of consumer loans, handling in-lobby assistance, and advising members on credit and product options while ensuring compliance and accuracy in all activities.