Member Services & Lending Specialist

Truity Credit Union; Lawrence (KS); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

Truity Credit Union in United States (Lawrence, KS) is seeking a customer-focused Member Service Representative to assist members with deposits, loans, and account inquiries. You will balance service quality with risk awareness and support daily branch operations.

This role requires strong communication, basic lending knowledge, and the ability to manage multiple tasks. You will greet members, open accounts, process transactions, and help with card issues while delivering friendly, compliant

Qualifications

• At least 1 year but up to 3 years of related experience.
• High school diploma or equivalent.

Responsabilités

• Assist members with deposit-related and lending needs.
• Originate, evaluate, authorize approval, process, and disburse consumer loans within authority.
• Provide in-lobby and consumer lending assistance by processing loans.
• Process transaction requests by credit union members.
• Complete outbound calling to increase product and service usage.

Connaissances

Excellent communication

Interpersonal skills

Typing

Problem solving

Formation

High school diploma

1-3 years related experience

Outils

Credit Union software

Description du poste

Truity Credit Union in United States (Lawrence, KS) is seeking a customer-focused Member Service Representative to assist members with deposits, loans, and account inquiries. You will balance service quality with risk awareness and support daily branch operations.

This role requires strong communication, basic lending knowledge, and the ability to manage multiple tasks. You will greet members, open accounts, process transactions, and help with card issues while delivering friendly, compliant