Member Service & Lending Specialist

Truity Credit Union; Bartlesville (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Truity Credit Union in Bartlesville, OK seeks a member service professional to build strong relationships by delivering prompt, courteous service for deposits and consumer loans.

You will assist members in teller and lending tasks, process transactions, openings/closings, and provide guidance on account management, fraud issues, and financial education while upholding compliance and security standards.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of related experience preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Assist members with deposits and consumer loans; provide prompt, courteous service.
• Process transactions and card/loan requests; open/close accounts with accuracy and compliance.
• Offer guidance on account management, balance monitoring, and basic financial education.
• Support in lobby and lending areas; participate in community business development activities.

Skills

Communication skills

Interpersonal skills

Typing

Organization

Problem solving

Reading & writing

Education

High school diploma or equivalent

Tools

Credit union software

Job description

Truity Credit Union in Bartlesville, OK seeks a member service professional to build strong relationships by delivering prompt, courteous service for deposits and consumer loans.

You will assist members in teller and lending tasks, process transactions, openings/closings, and provide guidance on account management, fraud issues, and financial education while upholding compliance and security standards.