Part-Time Member Service Teller – Cash Handling & Growth

First Tech Federal Credit Union; Lowell (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid Time Off and holidays

Sick time and personal days

Job summary

First Tech Federal Credit Union in Lowell, MA is seeking a friendly teller to accurately process deposits, withdrawals, loan payments and check cashing. You will assist members, explain products, and help meet referral goals while maintaining security standards.

The role supports cross-branch coverage and process improvements, with emphasis on service excellence and teamwork. Training and benefits accompany a full-time schedule in this community-focused credit union.

Qualifications

• Verbal communication skills required to assist members.
• Cash handling and customer service experience preferred.
• Technical skills with Windows and Microsoft Office.

Responsibilities

• Accurately process teller transactions including deposits and withdrawals.
• Explain DCU products and services and handle member requests.
• Meet referral goals by identifying financial needs and cross-selling.
• Follow security policies to minimize fraud and losses.
• Provide coverage across branches or departments when needed.
• Suggest efficiency and process improvements; perform other duties.

Skills

Verbal communication

Customer service

Bilingual skills

Education

High School Diploma or equivalent

Cash handling experience

Customer service experience preferred

Tools

Windows

Microsoft Office

Job description

First Tech Federal Credit Union in Lowell, MA is seeking a friendly teller to accurately process deposits, withdrawals, loan payments and check cashing. You will assist members, explain products, and help meet referral goals while maintaining security standards.

The role supports cross-branch coverage and process improvements, with emphasis on service excellence and teamwork. Training and benefits accompany a full-time schedule in this community-focused credit union.