Member Services Teller: Service Excellence & Growth

First Tech Federal Credit Union; Andover (MA); On-site; USD 40,000 - 46,000; Part time

Benefits offered by this job

Traditional medical coverage

401(k) match

Paid Time Off (up to 15 days firstyear

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a part-time Teller in Andover, MA. You will process deposits, withdrawals, loan payments, and check cashing while supporting end-of-day balancing.

You will explain products, fulfill member requests, and strive to meet referral goals by understanding member needs and building relationships. The role emphasizes service excellence, adherence to policies, and potential coverage across branches as needed.

Qualifications

• High School Diploma or equivalent.
• Prior cash handling experience is preferred.
• Verbal communication skills are required.
• Bilingual skills are a plus.

Responsibilities

• Accurately process teller transactions including deposits, withdrawals, loan payments and check cashing; assist with end of day balancing.
• Explain DCU products and services and fulfill member requests.
• Achieve referral goals by identifying member needs and cross-selling appropriate products.

Skills

Verbal communication

Bilingual ability

Customer service

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

First Tech Federal Credit Union is seeking a part-time Teller in Andover, MA. You will process deposits, withdrawals, loan payments, and check cashing while supporting end-of-day balancing.

You will explain products, fulfill member requests, and strive to meet referral goals by understanding member needs and building relationships. The role emphasizes service excellence, adherence to policies, and potential coverage across branches as needed.