Member-Focused Teller & Financial Guidance

First Tech Federal Credit Union; Nashua (NH); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid time off

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a part-time teller to serve customers at our Worcester, MA location. You will handle deposits, withdrawals, loan payments and check cashing while ensuring accuracy and security.

You will also explain products, assist with member requests, and pursue referral opportunities to help members achieve their financial goals. The role includes coverage across branches as needed and ongoing process improvements.

Qualifications

• High School diploma or equivalent.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).

Responsibilities

• Accurately process teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job‑related duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Technical skills

Bilingual skills

Education

High School Diploma or equivalent

Job description

First Tech Federal Credit Union is seeking a part-time teller to serve customers at our Worcester, MA location. You will handle deposits, withdrawals, loan payments and check cashing while ensuring accuracy and security.

You will also explain products, assist with member requests, and pursue referral opportunities to help members achieve their financial goals. The role includes coverage across branches as needed and ongoing process improvements.