Member Service Teller & Cash Specialist

First Tech Federal Credit Union; Fitchburg (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical dental vision

401(k) match

Paid Time Off & holidays

Special employee lending pricing

Job summary

First Tech Federal Credit Union in Fitchburg, MA is seeking a part-time teller to process deposits, withdrawals, loan payments and check cashing. You will explain products, meet member needs, and cross-sell services while maintaining security controls.

The role emphasizes accurate cash handling, strong verbal communication, and the ability to work across teams. Weekend shifts may be required; benefits include standard medical/dental/vision and PTO.

Qualifications

• High School Diploma or equivalent.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, and assist with end of day balancing.
• Understand and explain all products and services and complete member requests.
• Achieve individual referral goals by identifying needs and cross-selling appropriate products.
• Adhere to all policies and procedures, including security and risk guidelines.
• May be asked to provide coverage in other branches or departments.
• Identify and submit efficiency and process improvement ideas.
• Perform other job-related duties as assigned.

Skills

Verbal communication

Bilingual

Cash handling

Customer service

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

First Tech Federal Credit Union in Fitchburg, MA is seeking a part-time teller to process deposits, withdrawals, loan payments and check cashing. You will explain products, meet member needs, and cross-sell services while maintaining security controls.

The role emphasizes accurate cash handling, strong verbal communication, and the ability to work across teams. Weekend shifts may be required; benefits include standard medical/dental/vision and PTO.