Part-Time Member Experience Specialist

crunch; Richmond (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free gym membership

401(k)

Employee discounts

Free uniforms

Training & development

Job summary

Crunch Fitness in Richmond, VA is seeking a Customer Service Representative to deliver top-notch service to members, guests, and prospective members. This part-time, hourly non-exempt role focuses on greeting guests, informing them about memberships and promotions, handling phone inquiries, and updating member accounts.

Responsibilities include front desk operations, accepting payments with the POS system, ensuring merchandise is stocked, maintaining club cleanliness, and complying with uniform

Qualifications

• Part-time, hourly non-exempt position.

Responsibilities

• Greet and check in all members, guests, and prospective members.
• Inform prospective members about membership options and current promotions.
• Answer phone calls in a polite and professional manner.
• Facilitate necessary updates to members' accounts.
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag.
• Operate the POS system and accept payments.
• Ensure all retail items are fully stocked.
• Assist in maintaining the neatness and cleanliness of the club.

Job description

Crunch Fitness in Richmond, VA is seeking a Customer Service Representative to deliver top-notch service to members, guests, and prospective members. This part-time, hourly non-exempt role focuses on greeting guests, informing them about memberships and promotions, handling phone inquiries, and updating member accounts.

Responsibilities include front desk operations, accepting payments with the POS system, ensuring merchandise is stocked, maintaining club cleanliness, and complying with uniform