Part-Time Medical Office Receptionist & Records Coordinator

Alden Village North; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Alden Village North is seeking an experienced Office Operations Manager to direct the overall office operations and oversee the Medical Records department. You will plan, coordinate, and administer daily operations and supervise reception and clerical staff.

Responsibilities include enforcing policies, scheduling, performance evaluations, and maintaining records with accuracy and confidentiality. Strong leadership and communication skills are essential.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledge of administrative practices, procedures, and guidelines.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must read, write and speak the English language.
• Ability to make independent decisions and stay calm during emergencies.
• Ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public.
• Leadership and supervisory ability and willingness to work harmoniously with other personnel.
• Patience, tact, a cheerful disposition, and enthusiasm.

Responsibilities

• Review department policy and procedure manual, Job Descriptions, cleaning schedules, etc., annually for revisions and make recommendations to the Administrator.
• Follow established departmental policies and procedures, including dress code.
• Meet with the receptionist regularly to identify and correct problem areas, and improve service.
• Recruit, interview, and select personnel with Administrator approval.
• Schedule department work hours and assignments to expedite work.
• Complete performance evaluations timely.
• Make daily rounds of reception area to ensure staff perform duties and follow procedures.
• Answer the telephone promptly and politely; screen calls and relay messages.
• Greet and direct visitors to sign in.
• Type, file, copy materials and maintain all files and supplies.
• Prepare reports, assignments and correspondence for Administrator.
• Receive, sort, direct mail and fax information.
• Send reports to agencies as required.
• Maintain cordial relationships with residents, staff, public agencies, visitors and callers.
• Perform other related duties as assigned.

Skills

Typing & records

Communication skills

Leadership / supervisory

English literacy

Education

High school diploma

Some college preferred

Job description

Alden Village North is seeking an experienced Office Operations Manager to direct the overall office operations and oversee the Medical Records department. You will plan, coordinate, and administer daily operations and supervise reception and clerical staff.

Responsibilities include enforcing policies, scheduling, performance evaluations, and maintaining records with accuracy and confidentiality. Strong leadership and communication skills are essential.