Front Desk & Resident Services Coordinator

The Alden Network; Cicero (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Alden Network is seeking a Receptionist to be the first point of contact for residents, families, visitors and staff. This role provides courteous customer service, handles calls and visitors, and supports front desk operations with essential clerical tasks to maintain smooth daily operations in the facility.

Qualifications include a high school diploma, strong English communication, and proven skills in typing, filing and record-keeping.

Qualifications

• High school education or equivalent; some college preferred.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must be able to read, write and speak English clearly.

Responsibilities

• Answer the telephone promptly and politely, screen calls and relay messages.
• Greet and direct all visitors to sign in.
• Type, file, copy materials and maintain all files and records.
• Prepare reports and correspondence as directed by Administrator.
• Receive, sort and direct mail and fax information.
• Maintain cordial relationships with residents, staff, public agencies, visitors and callers.
• Perform other related duties as assigned.

Skills

Typing

Filing

Record keeping

Communication

Education

High school diploma

Job description

The Alden Network is seeking a Receptionist to be the first point of contact for residents, families, visitors and staff. This role provides courteous customer service, handles calls and visitors, and supports front desk operations with essential clerical tasks to maintain smooth daily operations in the facility.

Qualifications include a high school diploma, strong English communication, and proven skills in typing, filing and record-keeping.