Part-Time Medical Office Concierge: Patient Care & EMR

MFM Health; Ferncroft (MA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Discretionary PTO

401(k) with match

Professional growth

Job summary

MFM Health is seeking a Medical Concierge to welcome patients, verify information, and direct them to the appropriate departments. The role emphasizes patient-centered service and efficient check-in/check-out processes.

The ideal candidate will be familiar with EMR systems, proficient in MS Office, and capable of multitasking in a fast-paced clinic environment. HIPAA compliance and professional communication are essential.

Qualifications

• Experience in healthcare or customer service required.
• Proficiency with EMR systems and Microsoft Office.
• Excellent written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients and visitors warmly to create a positive first impression.
• Verify patient information and assist with check-in/check-out.
• Direct patients to departments or providers as needed.
• Access and update records in the EMR system.
• Schedule or confirm appointments as necessary.
• Maintain a clean, organized reception area and collaborate with staff.
• Protect patient confidentiality in line with HIPAA.

Skills

Healthcare experience

Customer service

EMR proficiency

MS Office

Communication skills

Multitasking

Medical terminology

Tools

MS Office

Job description

MFM Health is seeking a Medical Concierge to welcome patients, verify information, and direct them to the appropriate departments. The role emphasizes patient-centered service and efficient check-in/check-out processes.

The ideal candidate will be familiar with EMR systems, proficient in MS Office, and capable of multitasking in a fast-paced clinic environment. HIPAA compliance and professional communication are essential.