Clinical Concierge – Medical Assistant Full Time

LiveWell Homecare Agency, LLC; North Whitehall Township (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

LiveWell Homecare Agency, LLC is seeking a Medical Assistant to be the first point of contact for patients, combining administrative and clinical duties for a seamless patient experience.

You will perform check-in/out, verify insurance, collect payments, schedule appointments, and maintain EMR. You’ll assist providers with exams, prepare rooms, and handle lab specimens and medications, prioritizing patient safety.

Qualifications

• Specialized Medical Assistant diploma or completion of MA course.
• Proficient in EMR systems with strong organizational skills.
• Excellent communication and patient interaction abilities.
• BLS certification required within 30 days.

Responsibilities

• Check-in/out patients, verify insurance, collect payments.
• Schedule appointments and maintain EMR records.
• Assist providers during examinations and prepare exam rooms.
• Handle lab specimens and medications; support post-discharge follow-ups.
• Prioritize patient safety and communicate risks clearly.

Skills

EMR proficiency

Organizational skills

Communication

Education

Specialized Medical Assistant diploma

Associate degree in Medical Assistant

Tools

EMR systems

Job description

Role Overview: The Medical Assistant serves as the first point of contact for patients, ensuring a seamless and high-quality patient experience by combining administrative, clerical, and clinical duties.

• Responsibilities: Conduct patient check-in/check-out, verify insurance, collect payments, schedule appointments, and maintain electronic medical records (EMR). Assist providers by collecting patient information, supporting examinations, preparing exam rooms, and handling lab specimens and medications. Support post-discharge follow-ups and ensure patient safety by communicating risks.
• Qualifications & Skills: Requires a specialized diploma or completion of a Medical Assistant course, with proficiency in EMR systems, strong organizational skills, and excellent communication. Knowledge of clinical workflows, medical terminology, and basic patient care is essential. Certification in Basic Life Support (BLS) is required within 30 days.
• Preferred Qualifications: An associate’s degree in a Medical Assistant program and at least one year of healthcare customer service experience. Certifications such as CCMA, CMA, CMAC, NCMA, RMA, or NRCMA are advantageous.
• Physical Demands: Ability to lift 25 lbs., perform activities like kneeling or bending, and possibly CPR. Emphasizes adaptability and professionalism in a fast-paced healthcare environment.