Patient Concierge & Front Desk Pro

ConvenientMD; Maryland; On-site; USD 57,308,000 - 89,544,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Short-term disability

Pet insurance

401k match

Tuition assistance

Job summary

ConvenientMD is seeking a Medical Receptionist to be the friendly first impression of the clinic. You will register patients, collect payments, and coordinate with the healthcare team to ensure smooth patient flow.

The role requires strong communication, multitasking, and a patient‑focused approach in a fast-paced environment. Responsibilities include greeting patients, handling registrations, addressing insurance inquiries, and supporting scheduling and EMR usage.

Qualifications

• Requires High School Diploma or GED.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Greet patients and visitors and assist with check-in and registration.
• Handle insurance and billing inquiries and collect payments.
• Coordinate with clinical team to maintain smooth patient flow and scheduling.
• Answer phones professionally and manage reception area.
• Familiarize yourself with CMD services and electronic records systems.

Skills

Proactive communicator

Detail-oriented

Organizational skills

Patient-focused

Technical savvy

Team player

Self-motivated

Analytical skills

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

ConvenientMD is seeking a Medical Receptionist to be the friendly first impression of the clinic. You will register patients, collect payments, and coordinate with the healthcare team to ensure smooth patient flow.

The role requires strong communication, multitasking, and a patient‑focused approach in a fast-paced environment. Responsibilities include greeting patients, handling registrations, addressing insurance inquiries, and supporting scheduling and EMR usage.