Part-Time Medical Front Desk Specialist (Day Shift)

Trinity Health; Dexter (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Day-one benefits

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to serve as the first point of contact for patients, delivering outstanding service and supporting efficient office operations. The role involves greeting patients, verifying information, scheduling appointments, answering calls, handling payments, and assisting with MyChart support.

The position emphasizes teamwork, patient care, and a mission-driven environment across Southeast Michigan.

Qualifications

• Education: High School Diploma or GED or equivalent; preferred coursework in insurance/billing or medical practice education.
• Credentials/licensure: None
• Minimum experience: 1-2 years in medical/physician office or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to serve as the first point of contact for patients, delivering outstanding service and supporting efficient office operations. The role involves greeting patients, verifying information, scheduling appointments, answering calls, handling payments, and assisting with MyChart support.

The position emphasizes teamwork, patient care, and a mission-driven environment across Southeast Michigan.