Medical Receptionist: Day Shift with Day-One Benefits

Trinity Health; Pontiac (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Job summary

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to greet patients and manage front-desk operations. You will verify registrations, assist with insurance details, schedule appointments, and handle calls and messages to keep the office running smoothly.

The role emphasizes accurate billing support, patient communication, and collaboration with clinicians to deliver excellent care in a fast-paced environment at our Southeast Michigan sites.

Qualifications

• High School Diploma or GED required.
• Course work in insurance/billing preferred but not required.
• No credentials/licensure required.
• 1-2 years of medical office or customer service experience preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Medical receptionist

Scheduling

Phone etiquette

Billing support

Team collaboration

Patient interaction

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to greet patients and manage front-desk operations. You will verify registrations, assist with insurance details, schedule appointments, and handle calls and messages to keep the office running smoothly.

The role emphasizes accurate billing support, patient communication, and collaboration with clinicians to deliver excellent care in a fast-paced environment at our Southeast Michigan sites.