Patient Services Front Desk Associate (Part-Time)

Trinity Health MI; Brighton (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Part-time Medical Receptionist who will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

The role involves greeting patients, verifying registrations and insurance, scheduling appointments, answering phones, and assisting with payments. Experience in a medical or customer-service setting is preferred.

Qualifications

• High School Diploma or GED or eligible for work permit for ages 15-17.
• No credentials/licensure required.
• 1-2 years of medical office or customer service experience preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group in Michigan is seeking a Part-time Medical Receptionist who will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

The role involves greeting patients, verifying registrations and insurance, scheduling appointments, answering phones, and assisting with payments. Experience in a medical or customer-service setting is preferred.