Part-Time Live-Chat Support Specialist (Bratislava)

wolt; United States; Hybrid; USD 9,200 - 13,000; Part time

Benefits offered by this job

Multisport card

Platform credits cashback

Benefit Plus card

Snacks & drinks in office

Home-office flexibility after training

Job summary

Wolt in Bratislava is seeking a part-time customer support agent to handle live chat and occasional phone interactions for customers, partner venues, and couriers. The role operates on rotating shifts to cover Slovakia, with some coverage for Czechia, and starts in October 2026.

Open to candidates living outside Bratislava/Trnava regions. The team works evenings and weekends, with home-office flexibility after onboarding in the Bratislava office.

Qualifications

• Fluent Slovak and professional working proficiency in English (min B2).
• Some prior experience in a customer-facing or service role.
• Strong written and verbal communication with a friendly, personal tone.
• Comfort working evenings and weekends on a rotating shift schedule.
• Fast learner with ability to juggle multiple tasks.

Responsibilities

• Handle incoming live chats and occasional phone calls from customers, venues, and couriers.
• Help keep the daily delivery operation running smoothly with accurate, timely responses.
• Multitask across several conversations in a fast-paced shift-based environment.
• Cover Slovakia primarily, with occasional shifts for Czechia or other markets.
• Apply a customer-obsessed, team-oriented mindset on every interaction.

Skills

Slovak language

English (B2)

Customer service

Communication skills

Time management

Job description

Wolt in Bratislava is seeking a part-time customer support agent to handle live chat and occasional phone interactions for customers, partner venues, and couriers. The role operates on rotating shifts to cover Slovakia, with some coverage for Czechia, and starts in October 2026.

Open to candidates living outside Bratislava/Trnava regions. The team works evenings and weekends, with home-office flexibility after onboarding in the Bratislava office.