Bilingual Travel Agent (Czech/Slovak) Remote + Relocation

Employers from Greece; United States; Hybrid; USD 31,000 - 43,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Training & Education

Relocation package

Job summary

apply2day is partnering with a global online travel platform to recruit a Czech/Slovak Travel Agent in Athens, on-site or remote. You will support travelers and partners worldwide, ensuring smooth bookings and high-quality service.

The role involves handling customer inquiries, guiding on platform tools and policies, and maintaining CRM records, with relocation considered for some candidates.

Qualifications

• Fluency in Czech/Slovak and English (verbal and written).
• Strong computer and multitasking skills.
• Excellent problem-solving and communication abilities.

Responsibilities

• Handle queries via phone, email, and chat in Czech/Slovak and English.
• Assist with reservations, cancellations, modifications, and travel issues.
• Provide guidance on platform tools, policies, and procedures.
• Log interactions in the CRM with accuracy and follow-up.
• Identify and resolve issues quickly, escalating when needed.
• Maintain professionalism and empathy in stressful situations.

Skills

Czech/Slovak language

English language

Computer skills

Multitasking

Problem-solving

Communication

Tools

CRM software

Job description

apply2day is partnering with a global online travel platform to recruit a Czech/Slovak Travel Agent in Athens, on-site or remote. You will support travelers and partners worldwide, ensuring smooth bookings and high-quality service.

The role involves handling customer inquiries, guiding on platform tools and policies, and maintaining CRM records, with relocation considered for some candidates.