Support Associate (Full-Time Remote)

Wolt - English; United States; Remote; USD 15,000 - 16,000; Full time

Benefits offered by this job

Multisport card

Wolt credits cashback

Snacks and drinks at the office

Home office after 1 day of training in

Employee assistance program

Team building events

Job summary

Wolt is hiring a full-time remote Support Associate to join our Bratislava-based team from October 2026. You will handle live chats, support our restaurant and retail partners, and help grow the Czech and Slovak market.

We value customer-obsessed, team players with strong communication, a can-do attitude, and the ability to multitask in a fast-paced environment. Slovak fluency and English (B2) are required; weekend shifts apply.

Qualifications

• You have some experience in a customer-facing role.
• Fluent in Slovak with professional working proficiency in English (minimum B2).
• You are comfortable with shift work including mornings, evenings and weekends.
• You can start October 2026.

Responsibilities

• Process incoming live chats from customers, venues and courier partners.
• Develop our support function together with the support team and other teams within Wolt.
• Ensure that the delivery operations runs smoothly, providing support for our restaurant and retail partners.
• Support the Czech and Slovak markets.

Skills

Customer-facing

Communication skills

Team-oriented

Multitasking

Fast learner

Shift work

Job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.

What you’ll be doing:

• Processing incoming live chats from our customers, venues and courier partners
• Developingour support function together with the support team as well as other teams within Wolt
• Ensuring that the delivery operations runsmoothly, providing support for our restaurant and retail partners
• Supporting our Czech and Slovak market

Our humble expectations

• You are customer-obsessed and team-oriented
• You have great communication skills with a personal touch
• You have a can-do attitude towards challenges
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You already have some experience in a customer-facing role, and you are passionate about service
• This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
• You are fluent in Slovak language and you have professional working proficiency in English(minimum B2)
• You are able to start working for us from October 2026

What do we offer

• Multisport card
• Wolt credits cashback benefit
• Snacks and drinks at the office
• Home office after 1 day of training in our office in Bratislava
• Opportunity to grow both personally and professionally within our team
• Employee assistance program
• Team building events

For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.

Slovakia Pay Range:

€1.200—€1.270 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.