Part-Time Licensure Admin Support Tech

Virginia Department of Education; Richmond (VA); On-site; USD 34,000 - 49,000; Part time

Job summary

Virginia Department of Education in Richmond, VA is seeking two Part Time Administrative Support Technicians to provide specialized administrative assistance to staff and the public on licensure matters.

Responsibilities include operating licensure systems, processing mail, indexing documents, drafting correspondence, and assisting with case assignments and research, using office automation tools to improve efficiency.

Qualifications

• Experience using basic office software and handling a variety of administrative tasks.
• Ability to manage large volumes of work independently and meet timelines.
• Strong written and verbal communication to assist staff and the public.
• Ability to explain regulatory frameworks and compliance processes clearly.

Responsibilities

• Independently operate computerized licensure system to review license action requests.
• Open and stamp licensure mail daily; sort by request category and payment.
• Assist in indexing and reviewing imaged documents for legibility.
• Draft general correspondence consistent with regulations and office policies.
• Assign cases daily to staff using the licensure system with accurate information.
• Provide assistance to staff and specialists researching cases for evaluation and processing.
• Use office automation tools to enhance data access and networking.

Skills

Data entry

Customer service

Education

High school diploma

College coursework or degree in business/public administration/education

Tools

Microsoft Word

MLO

eVA

Outlook

Job description

Virginia Department of Education in Richmond, VA is seeking two Part Time Administrative Support Technicians to provide specialized administrative assistance to staff and the public on licensure matters.

Responsibilities include operating licensure systems, processing mail, indexing documents, drafting correspondence, and assisting with case assignments and research, using office automation tools to improve efficiency.