Administrative Assistant 2 - Licensing & Board Support Lead

Commonwealth of Pennsylvania

United States

Hybrid

USD 45,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Telework up to 50%

Job summary

Commonwealth of Pennsylvania – Department of State is seeking an Administrative Assistant 2 to support licensing activities and board operations. You will supervise staff, coordinate workflow, review applications for eligibility, assist boards, develop forms, and help onboard clerical staff to improve division procedures.

This full-time role offers telework up to 50% after probation, with a 60-minute lunch, and a chance to grow within a statewide mission while serving applicants, staff, and the

Qualifications

One year of experience as staff assistant to an administrative officer or as a technician in a staff service of a large organization; or
Any equivalent combination of experience and training.

Responsibilities

Staff Leadership: Provide direction, coaching, and oversight to licensing and certification evaluators.
Work Coordination: Manage daily workload priorities and monitor progress across all assigned tasks.
Application Review: Review applications, determine eligibility, and refer complex cases as needed.
Board Support: Assist board administrators by helping maintain manuals and responding to inquiries.
Process Development: Develop forms, assist with system improvements, and support division procedures.
Hiring Support: Participate in interviewing, selecting, and onboarding new clerical staff.

Job description

This full-time role offers telework up to 50% after probation, with a 60-minute lunch, and a chance to grow within a statewide mission while serving applicants, staff, and the

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