Part-Time Keyholder: Customer-First Leader

Framebridge Inc; Alexandria (VA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement program

Parental leave and return program

Flexible time off and holidays

Employee discounts on frames

Disability and Life/AD&D insurance

Employee Assistance Program (EAP)

Commuter benefits

Pet insurance

Job summary

Framebridge is seeking a part-time Retail Keyholder in Alexandria, VA to lead on-floor experiences, support staff onboarding, and ensure outstanding customer service. You will troubleshoot issues, train teammates, and help meet sales and customer satisfaction goals in a dynamic retail environment.

The role requires flexibility for evenings and weekends, with a focus on building relationships and delivering Framebridge quality and care to every customer.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Strong communication and relationship-building skills.
• Flexible schedule including evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing Framebridge in-store.
• Support onboarding and training of retail team members.
• Execute and improve operational activities in stores to meet customer experience goals.
• Demonstrate product knowledge and design advice to customers.

Skills

Key holder experience

Customer service

Retail experience

Hospitality experience

Education

Degree in art/design/marketing or relevant fields

Job description

Framebridge is seeking a part-time Retail Keyholder in Alexandria, VA to lead on-floor experiences, support staff onboarding, and ensure outstanding customer service. You will troubleshoot issues, train teammates, and help meet sales and customer satisfaction goals in a dynamic retail environment.

The role requires flexibility for evenings and weekends, with a focus on building relationships and delivering Framebridge quality and care to every customer.