Part-Time Keyholder: Evenings & Weekends

Framebridge; Boulder (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan with employer"-

Parental leave and return program

Flexible time off and paid holidays

Employee discounts and frame codes

Short-term disability and Life/AD&D

Employee Assistance Program (EAP)

Learning and development opportunities

Commuter benefits

Pet insurance

And more!

Job summary

Framebridge is seeking a Keyholder to lead on the floor, delivering exceptional customer service and representing the Framebridge brand in our stores. You will support onboarding, train team members, and drive operations to hit guest experience and revenue goals.

You will apply strong listening and communication skills, share deep product knowledge, and coach others to elevate service. Flexible hours including evenings/weekends are required.

Qualifications

• Experience in customer service, retail, or hospitality roles.
• Strong communication and relationship-building skills.
• Interest in design and ability to work in a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Customer service

Training onboarding

Operations

Communication

Product knowledge

Troubleshooting

Time management

Adaptability

Education

Art/Design/Marketing degree (preferred)

Job description

Framebridge is seeking a Keyholder to lead on the floor, delivering exceptional customer service and representing the Framebridge brand in our stores. You will support onboarding, train team members, and drive operations to hit guest experience and revenue goals.

You will apply strong listening and communication skills, share deep product knowledge, and coach others to elevate service. Flexible hours including evenings/weekends are required.