Part-Time Hospice Front Desk Coordinator

Stillwater Hospice, LLC; Billings (MT); On-site; USD 22,000 - 25,000; Part time

Job summary

Stillwater Hospice, LLC in Billings, MT is seeking a compassionate Hospice Receptionist for a part-time role. You will be the first point of contact for patients, families and staff, handling calls, greetings, and basic admin tasks while maintaining a welcoming front desk.

You will support daily operations by coordinating with clinical staff, managing mail and schedules, and ensuring HIPAA compliance in a HIPAA-regulated hospice environment.

Qualifications

• High school diploma or equivalent required.
• Experience as a receptionist or administrative role preferred, ideally in healthcare.
• Strong interpersonal and communication skills with patient confidentiality.
• Proficient with Microsoft Office and standard office equipment.

Responsibilities

• Greet patients, families, visitors, and staff with empathy and professionalism.
• Answer and direct incoming calls in a timely and courteous manner.
• Provide information and assistance to callers and visitors with clear communication.
• Maintain a clean, welcoming front desk and lobby area.
• Manage mail and deliveries.
• Schedule appointments and meetings.
• Perform clerical duties including data entry, scanning, filing, and copying.
• Coordinate with clinical and administrative staff to support daily operations.
• Monitor front office supplies and inventory.
• Maintain HIPAA compliance and confidentiality.
• Support emergency response protocols and procedures.

Skills

Interpersonal communication

Multitasking

Organizational skills

Calm under pressure

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Stillwater Hospice, LLC in Billings, MT is seeking a compassionate Hospice Receptionist for a part-time role. You will be the first point of contact for patients, families and staff, handling calls, greetings, and basic admin tasks while maintaining a welcoming front desk.

You will support daily operations by coordinating with clinical staff, managing mail and schedules, and ensuring HIPAA compliance in a HIPAA-regulated hospice environment.