Hospice Front Desk Coordinator (Part-Time)

Stillwater Hospice; Billings (MT); On-site; USD 22,000 - 25,000; Part time

Job summary

Stillwater Hospice in Billings, MT is seeking a compassionate Hospice Receptionist for a part-time front-desk role. You will be the first point of contact for patients, families, staff, and visitors, providing a welcoming, organized environment and clerical support.

The ideal candidate has a high school diploma, prior receptionist experience (healthcare preferred), strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Receptionist/administrative experience preferred, ideally in healthcare.
• Strong interpersonal and communication skills.
• Ability to handle sensitive situations with empathy and discretion.
• Proficient in Microsoft Office and general office equipment.
• Excellent organizational and multitasking abilities.
• Calm and compassionate demeanor, especially under pressure.

Responsibilities

• Greet patients, families, visitors, and staff with empathy and professionalism.
• Answer and direct incoming calls in a timely and courteous manner.
• Provide information and assistance to callers and visitors, ensuring clear and accurate communication.
• Maintain a clean, calm, and welcoming front desk and lobby area.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments, meetings, and conference rooms as needed.
• Perform clerical duties including data entry, scanning, filing, and copying.
• Coordinate with clinical and administrative staff to support daily operations.
• Monitor and manage front office supplies and inventory.
• Maintain confidentiality of all patient and organizational information in accordance with HIPAA and company policies.
• Support emergency response protocols and follow procedures in sensitive or urgent situations.

Skills

Interpersonal communication

Multitasking

Organizational skills

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Stillwater Hospice in Billings, MT is seeking a compassionate Hospice Receptionist for a part-time front-desk role. You will be the first point of contact for patients, families, staff, and visitors, providing a welcoming, organized environment and clerical support.

The ideal candidate has a high school diploma, prior receptionist experience (healthcare preferred), strong communication skills, and proficiency with Microsoft Office.