Part-Time Home Installation & Training Specialist

Sorenson Communications, LLC; Cleveland (OH); On-site; USD 20,664 - 34,440; Part time

Job summary

A leading language services provider is seeking a caring Installer/Trainer to help customers with hearing loss effectively use CaptionCall phones. This part-time position offers flexibility and involves training, installation, and troubleshooting of the phones at customers' homes. Ideal candidates will communicate effectively, have basic computer skills, and possess a High School Diploma or GED. Experience with senior citizens and the hearing health field is preferred. The role involves minimal travel and promotes personal connections in communication solutions.

Qualifications

• Must have experience working in the hearing health field.
• Experience working with senior citizens is preferred.
• Basic computer skills necessary for this role.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on phone usage and features.
• Promote the CaptionCall service and generate leads.
• Attend trade shows and corporate events as assigned.
• Maintain records of customer interactions and service calls.

Skills

Effective communication in English

Work evenings and weekends

Drive and travel via air

Tailor to unique customer needs

Reliability, organization, punctuality

Education

High School Diploma or GED

Tools

Basic computer knowledge

Job description

A leading language services provider is seeking a caring Installer/Trainer to help customers with hearing loss effectively use CaptionCall phones. This part-time position offers flexibility and involves training, installation, and troubleshooting of the phones at customers' homes. Ideal candidates will communicate effectively, have basic computer skills, and possess a High School Diploma or GED. Experience with senior citizens and the hearing health field is preferred. The role involves minimal travel and promotes personal connections in communication solutions.