In-Home Caption Phone Installer & Trainer

Sorenson Communications, LLC; Joplin (MO); On-site; USD 17,220 - 26,863; Part time

Benefits offered by this job

401k 6% match with immediate vesting

TeleDoc, Dental/Orthodontia, and Vision Insurance

Employee Assistance Program

Outstanding Learning and Career Development Opportunities

Job summary

A telecommunications company is seeking a customer service-oriented installer/trainer to enhance communication for those with hearing loss. This part-time role involves installing CaptionCall phones in customers’ homes and training them on usage. Ideal candidates will possess excellent communication skills, reliability, and the ability to work independently. The position offers a flexible schedule and opportunities for career advancement, along with benefits like health insurance and a 401k match.

Qualifications

• Must communicate effectively in English.
• Experience working with senior citizens is preferred.
• Must be organized and punctual.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on using the phone.
• Maintain customer records accurately.
• Retrieve and clean phones of former customers.

Skills

Effective communication in English

Ability to work evenings and weekends

Customer tailoring

Reliability

Computer knowledge

Education

High School Diploma or GED

Job description

A telecommunications company is seeking a customer service-oriented installer/trainer to enhance communication for those with hearing loss. This part-time role involves installing CaptionCall phones in customers’ homes and training them on usage. Ideal candidates will possess excellent communication skills, reliability, and the ability to work independently. The position offers a flexible schedule and opportunities for career advancement, along with benefits like health insurance and a 401k match.