Part-Time Guest Service Lead — Front Desk & Team Support

Festival Foods; West Baraboo (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Weekly pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental leave

Job summary

Festival Foods in Baraboo, WI is seeking a Part-Time Guest Service Representative to welcome guests, answer questions, and support front desk operations with a friendly, efficient approach. You'll lead by example, help manage checkout flow, monitor staff scheduling, and ensure compliance with store policies while maintaining a positive guest experience in a fast-paced retail environment.

This role emphasizes teamwork, communication, and proactive problem solving, with opportunities to develop

Qualifications

• Strong leadership and interpersonal skills to manage a team in a fast-paced setting.
• Problem-solving skills to resolve guest concerns professionally.
• Organizational ability to juggle priorities and adjust schedules as needed.
• Commitment to mentoring others and fostering a collaborative team environment.

Responsibilities

• Provide helpful guest service with a friendly greeting and answers to questions.
• Lead by example and guide Guest Service associates in daily operations.
• Monitor operations and ensure cleanliness and adherence to procedures.
• Manage checkout lanes, assist guests, and communicate with Shift Managers.

Skills

Leadership

Problem-Solving

Organizational Talent

Teamwork

Job description

Festival Foods in Baraboo, WI is seeking a Part-Time Guest Service Representative to welcome guests, answer questions, and support front desk operations with a friendly, efficient approach. You'll lead by example, help manage checkout flow, monitor staff scheduling, and ensure compliance with store policies while maintaining a positive guest experience in a fast-paced retail environment.

This role emphasizes teamwork, communication, and proactive problem solving, with opportunities to develop