Part-Time Guest Service Lead & Team Coach

UNAVAILABLE; Mount Pleasant (WI); On-site; USD 1,791,000 - 2,342,000; Part time

Benefits offered by this job

Weekly Pay

Associate Discount (15%)

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental Leave

Job summary

Festival Foods in Mount Pleasant, WI, is seeking a Part-Time Guest Service Representative to join our team. You will support guest service at the front desk, answer questions, and help lead a team to provide a welcoming, efficient experience for guests.

The role emphasizes strong customer service, leadership abilities, and collaboration with the Guest Services Manager to uphold store standards and guest satisfaction.

Qualifications

• Strong leadership and ability to manage a team in a fast-paced environment.
• Problem-solving to resolve guest concerns professionally.
• Excellent organizational skills to juggle priorities and schedules.
• Commitment to mentoring others and fostering teamwork.

Responsibilities

• Provide helpful service and greet guests professionally.
• Lead by example and guide service desk staff.
• Oversee operations and maintain department cleanliness.
• Monitor scheduling and adjust staffing based on demand.
• Open additional checkout lanes to ensure smooth guest experience.

Skills

Leadership

Problem-Solving

Teamwork

Training

Job description

Festival Foods in Mount Pleasant, WI, is seeking a Part-Time Guest Service Representative to join our team. You will support guest service at the front desk, answer questions, and help lead a team to provide a welcoming, efficient experience for guests.

The role emphasizes strong customer service, leadership abilities, and collaboration with the Guest Services Manager to uphold store standards and guest satisfaction.