Part-Time Guest Service Lead — Flexible Scheduling & Benefits

Festival Foods; Eau Claire (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay

Vision & Dental Insurance

401(k) Plan

Job summary

Festival Foods in Eau Claire, WI, is seeking a Part-Time Guest Service Representative to enhance guest experiences at our front desk and service lanes. You will lead by example, assist guests, and help manage schedules and staffing for a smooth operation.

The role emphasizes excellent service, teamwork, and adherence to store policies, with opportunities to contribute to a welcoming, community-focused environment.

Qualifications

• Strong leadership and interpersonal skills to manage a team in a fast-paced setting.
• Excellent problem-solving abilities to resolve guest concerns.
• Excellent organizational skills to juggle priorities and scheduling.
• Team-oriented with ability to train and mentor others.

Responsibilities

• Provide helpful service to guests with a friendly greeting and answers to questions.
• Lead by example, guiding Service Desk team in daily operations.
• Monitor operations and ensure department cleanliness and functionality.
• Manage guest service flow, including directing guests and adjusting lanes.
• Schedule staff and ensure coverage while complying with labor laws for minors.
• Open additional checkout lanes during busy periods to speed service.

Skills

Leadership

Problem-solving

Organization

Teamwork

Job description

Festival Foods in Eau Claire, WI, is seeking a Part-Time Guest Service Representative to enhance guest experiences at our front desk and service lanes. You will lead by example, assist guests, and help manage schedules and staffing for a smooth operation.

The role emphasizes excellent service, teamwork, and adherence to store policies, with opportunities to contribute to a welcoming, community-focused environment.