Part-Time Guest Service Lead | Front Desk & Team Coach

Festival Foods; Hudson (WI); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay & Premium Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

401(k) and Retirement Benefits

Job summary

Festival Foods in Hudson, WI is seeking a Part-Time Guest Service Representative to welcome guests and deliver friendly, efficient service at the front desk. This role reports to the Guest Services Manager and emphasizes teamwork, accuracy, and a positive attitude.

You’ll handle guest questions, assist with checkout, supervise staffing during shifts, and help maintain store standards while upholding labor laws for minor employees. Previous hospitality or retail experience is a plus.

Qualifications

• Strong Leadership: excellent communication and the ability to manage and inspire a team in a fast-paced environment.
• Problem-Solving Skills: proven ability to resolve guest concerns using effective communication and professionalism.
• Organizational Talent: juggle multiple priorities and adjust schedules as needed.

Responsibilities

• Provide Helpful Service: greet guests, answer questions, address concerns with professionalism.
• Lead by Example: reinforce culture, uphold standards, guide team in daily ops.

Skills

Strong Leadership

Problem-Solving

Organizational Talent

Teamwork & Training

Job description

Festival Foods in Hudson, WI is seeking a Part-Time Guest Service Representative to welcome guests and deliver friendly, efficient service at the front desk. This role reports to the Guest Services Manager and emphasizes teamwork, accuracy, and a positive attitude.

You’ll handle guest questions, assist with checkout, supervise staffing during shifts, and help maintain store standards while upholding labor laws for minor employees. Previous hospitality or retail experience is a plus.