Part-Time Front Office Coordinator

Medi-Weightloss; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Medi-Weightloss of Houston Memorial is seeking a Front Office Coordinator to greet patients, answer calls, verify insurance, and support daily clinic operations in a preventive medicine setting. This part-time role blends customer service with essential administrative tasks.

You will manage a multi-line phone system, handle accounts receivable, monitor office supplies, and assist with marketing efforts while upholding confidentiality and professionalism.

Qualifications

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Skills

Motivational counseling/advising

Multitasking

Interpersonal skills

Communication (oral & written)

Confidentiality & teamwork

Job description

Position: Front Office Coordinator

Company: Medi-Weightloss of Houston Memorial

Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You!

Embark on a fulfilling journey with Medi-Weightloss in Houston Memorial – a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works!

Why Join Us:

• Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team: Join a skilled and collaborative team committed to making a positive impact.
• Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Key Responsibilities:

As a Front Office Coordinator working under the direct supervision of the Office Manager, you will:

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities:

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Bilingual in English and Spanish preferred but not required

We are looking for a (initially) part‑time, well‑spoken energetic, customer service‑oriented individual who is essentially a front desk sales associate. This person is the “face of the office” as they are the first person that someone who visits the clinic encounters, and therefore, needs to represent Medi in the most favorable manner.

Join us and be part of The One That Works!