Part-Time Front Office Coordinator

Medi-Weightloss®; Houston (TX); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Medi-Weightloss of Houston Memorial seeks a friendly Front Office Coordinator to be the face of the clinic. The role involves greeting patients, handling phone calls, verifying insurance, and assisting with daily administrative tasks in a fast-paced preventive medicine environment.

This part-time position emphasizes customer service excellence, professional communication, and teamwork within the office managed by the physician and office manager.

Qualifications

• Motivational counseling or advising experience is a plus.
• Ability to multitask and manage competing priorities in a clinic setting.
• Excellent interpersonal and written/spoken communication skills.
• Strong team-oriented approach and professional presentation.

Responsibilities

• Answer and route calls using a multi-line phone system.
• Greet patients and provide friendly, professional front desk service.
• Verify insurance information and assist with related processes.
• Process accounts receivable transactions accurately and securely.
• Monitor clinic supplies and assist with daily procedures as needed.
• Support clinic marketing efforts to enhance profitability and success.

Skills

Motivational counseling/advising

Multitasking

Interpersonal skills

Communication skills

Teamwork

Job description

Front Office Coordinator

Medi-Weightloss of Houston Memorial

Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You!

Embark on a fulfilling journey with Medi-Weightloss in Houston Memorial - a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works!

Why Join Us:

• Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team: Join a skilled and collaborative team committed to making a positive impact.
• Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Key Responsibilities:

As a Front Office Coordinator working under the direct supervision of the Office Manager, you will:

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities:

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Bilingual In English And Spanish Preferred But Not Required

Please attach a short video answering why you would be a good fit for this position and your greatest sales accomplishment. Resume's without attached video will not be considered for this position.

Qualifications:

We are looking for a (initially) part-time, well-spoken energetic, customer service-oriented individual who is essentially a front desk sales associate. This person is the "face of the office" as they are the first person that someone who visits the clinic encounters, and therefore, needs to represent Medi in the most favorable manner.

Join us and be part of The One That Works!