Front Desk Coordinator — Part-Time, Patient Concierge

Medi-Weightloss; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Medi-Weightloss of Houston Memorial is seeking a Front Office Coordinator to greet patients, answer calls, verify insurance, and support daily clinic operations in a preventive medicine setting. This part-time role blends customer service with essential administrative tasks.

You will manage a multi-line phone system, handle accounts receivable, monitor office supplies, and assist with marketing efforts while upholding confidentiality and professionalism.

Qualifications

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Skills

Motivational counseling/advising

Multitasking

Interpersonal skills

Communication (oral & written)

Confidentiality & teamwork

Job description

Medi-Weightloss of Houston Memorial is seeking a Front Office Coordinator to greet patients, answer calls, verify insurance, and support daily clinic operations in a preventive medicine setting. This part-time role blends customer service with essential administrative tasks.

You will manage a multi-line phone system, handle accounts receivable, monitor office supplies, and assist with marketing efforts while upholding confidentiality and professionalism.