Front Office Coordinator

Medi-Weightloss®; Coeur d'Alene (ID); On-site; USD 21,000 - 25,000; Full time

Job summary

Medi-Weightloss Coeur d'Alene is seeking a Front Office Coordinator to manage front desk operations, greet patients, handle phone inquiries, verify insurance, and support the clinic team. You will ensure smooth patient flow and accurate administrative processing in a preventive medicine setting.

The role emphasizes exceptional customer service, multitasking, and confidentiality within a collaborative team. Experience with EMR systems and medical reception is preferred, and the company values

Qualifications

• High school diploma or GED required
• Medical receptionist experience preferred
• Familiarity with EMR systems preferred

Responsibilities

• Answer and route calls using a multi-line phone system.
• Follow up with patients to discuss progress and address concerns.
• Verify insurance information and handle related processes.
• Greet patients and maintain high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train staff on daily procedures as needed by office manager/physician.
• Assist in clinic marketing efforts to improve profitability.

Skills

Multitasking

Critical thinking

Interpersonal skills

Communication skills

Confidentiality

Teamwork

Education

High school diploma or GED

Tools

EMR systems

Job description

Position: Front Office Coordinator

Company: Medi-Weightloss of Coeur d'Alene

Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You! Embark on a fulfilling journey with Medi-Weightloss in (Location) – a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works!

Why Join Us:

• Rewarding Environment: Enjoy a workplace that prioritizes preventive medicine and holistic well-being.
• Talented Team: Join a skilled and collaborative team committed to making a positive impact.
• Career Growth: Take advantage of opportunities for professional development and skill enhancement.

Key Responsibilities:

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Monitor inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities:

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Qualifications:

• High school diploma or GED certificate.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Join us and be part of The One That Works!

Pay Range: $15-$18/hour