Part-Time Front Desk & Student Services Assistant

College of DuPage; Glen Ellyn (IL); On-site; USD 20,000 - 28,000; Part time

Job summary

The College of DuPage, located in Glen Ellyn, IL, seeks a Front Desk Assistant for the Carol Stream center. This part-time role requires welcoming visitors, handling inquiries, registering students, and coordinating appointments to support student success.

We value friendly, professional communication and a commitment to diversity. The assistant will help with daily operations, emergency procedures, and refer attendees to campus resources as needed.

Qualifications

• High school diploma required.
• One year of customer service experience required.
• Excellent oral and written communication skills required.
• Some knowledge of Windows, MS Office and keyboard skills required.

Responsibilities

• Greet people and establish a welcoming atmosphere.
• Assist students, community members, faculty and staff with questions in person or by phone.
• Register students in person and by telephone; assist with Internet registration.
• Process e-permits for late registration and withdrawals; schedule advising appointments.
• Make reminder calls to students and provide emergency assistance per policies.
• Notify relevant College offices of emergencies and maintain communication about center information.
• Maintain and update student residency status and records in Colleague.
• Access course information and enrollment via myACCESS and Colleague.
• Ensure adequate supplies of catalogs and schedules; perform other duties as assigned.

Skills

Customer service

Communication

Windows

MS Office

Keyboard skills

Education

High school diploma

Some college coursework

Tools

Colleague

myACCESS

SARS

Job description

The College of DuPage, located in Glen Ellyn, IL, seeks a Front Desk Assistant for the Carol Stream center. This part-time role requires welcoming visitors, handling inquiries, registering students, and coordinating appointments to support student success.

We value friendly, professional communication and a commitment to diversity. The assistant will help with daily operations, emergency procedures, and refer attendees to campus resources as needed.