Registration Assistant (PT), CPRN21575CE

College of DuPage; Glen Ellyn (IL); Presencial; USD 28.000 - 30.000; A tiempo parcial

Descripción de la vacante

College of DuPage is seeking a part-time Registration Assistant to process Continuing Education student registrations and manage related duties. The role requires strong communication and customer service skills, with bilingual English/Spanish preferred.

The position involves evening hours, a not-for-visa sponsorship policy, and responsibilities across in-person, phone, and mail registrations, including payment processing and FERPA privacy."

Formación

• High School diploma or GED required.
• Associates Degree preferred.
• One year experience in an office environment required.
• More than two years' office experience preferred.
• Bilingual in English/Spanish preferred.
• Excellent communication and customer service skills required.

Responsabilidades

• Register Continuing Education students in person, by phone, or by mail.
• Maintain up-to-date knowledge of College policy.
• Establish and maintain student files with required information.
• Handle registrations, drop/adds, cancellations, and non-payment issues.
• Process financial adjustments on student accounts.
• Accept all forms of payment and assist with payment plans.
• Verify student information while protecting FERPA privacy.
• Support coordinators and managers with special projects.

Conocimientos

Communication

Customer service

Bilingual English/Spanish

Educación

High School diploma or GED

Associates Degree preferred

Descripción del empleo

Registration Assistant (PT), CPRN21575CE

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:

Process Continuing Education student registrations from application to payment to ensure students are properly enrolled in their classes.

• Register students in person, by phone, by mail, and provide students with Continuing Education class knowledge and College-wide information
• Maintain an in-depth knowledge of College policy by attending seminars and participating in departmental and College-wide committees.
• Establish and maintain student files with all required information.
• Proficient in all requirements throughout the Continuing Education programs.
• Process student and departmental drop/adds, canceled classes, non-pursuits and drops for non-payment.
• Calculate and process financial adjustments on student accounts.
• Process and accept all forms of payment including entering of credit card information, assisting with setting up payment plan options.
• Responsible for verification of student information while maintaining student privacy according to FERPA
• Problem solve for faculty, staff, and department issues in regards to registration.
• Assist coordinators and managers with special projects.

Qualifications:

• Education
  • High School diploma or GED certificate required.
  • Associates Degree preferred.
• Experience
  • One (1) year experience working in an office environment required.
  • Excellent communication and customer service skills required.
  • More than two (2) years' experience in an office environment preferred.
  • Bilingual in English/Spanish preferred.

Working Conditions:

• Telephone, PC, fax, copier, and calculator.
• Ability to lift boxes of records and materials up to 25 lbs.
• This position requires a background check at the expense of the College.

Part-Time Work Schedule:

Evening Hours- Monday - Thursday 12p-7pm

We do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without restriction.

Hiring Range:

6 Hourly Starting salary beginning at $20.14/hr., based on education and experience.

If you require assistance or accommodations during the application or interview process, please notify Human Resources by [e-mail] or [phone]

Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.