Part-Time Front Desk Specialist – Welcoming & Organized

(Houston Transitional Care) Houstonidence Opco, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

PACS Group is seeking a Receptionist to greet visitors, answer phones, and provide general administrative support in a healthcare setting. This on-site role emphasizes professionalism, confidentiality, and smooth front-desk operations.

Primary duties include coordinating visitor sign-in, routing inquiries, scheduling, and maintaining reception areas while protecting patient information and following HIPAA-related guidelines.

Qualifications

• Must possess a high school diploma or GED.
• Previous administrative or receptionist experience preferred.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

Skills

Microsoft Office

Written communication

Reading comprehension

Telephone etiquette

Education

High school diploma or GED

Tools

Multiline phone system

Clerical functions

Job description

PACS Group is seeking a Receptionist to greet visitors, answer phones, and provide general administrative support in a healthcare setting. This on-site role emphasizes professionalism, confidentiality, and smooth front-desk operations.

Primary duties include coordinating visitor sign-in, routing inquiries, scheduling, and maintaining reception areas while protecting patient information and following HIPAA-related guidelines.