Part-Time Front Desk & Patient Services Specialist

Mercy Co; Lebanon (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Tuition assistance

Job summary

Mercy Lebanon Hospital seeks a Patient Service Representative to serve as the front-desk anchor, guiding patients through check-in, scheduling, and basic billing discussions. This part-time role emphasizes courteous communication and efficient workflows at the Lebanon campus.

You will interact with patients and staff, help explain financial responsibilities, collect payments, and ensure accurate documentation while upholding privacy and compliance standards.

Qualifications

• Strong verbal and written communication with patients and staff.
• Proficient data entry and basic word processing.
• Excellent customer service with empathy and professionalism.

Responsibilities

• Greet patients and visitors, manage front-desk operations and scheduling.
• Explain financial responsibilities, collect payments, and discuss options.
• Maintain patient privacy and accurate documentation in the system.

Skills

Front desk comms

Data entry

Customer service

Privacy compliance

Adaptability

Education

High school diploma

Job description

Mercy Lebanon Hospital seeks a Patient Service Representative to serve as the front-desk anchor, guiding patients through check-in, scheduling, and basic billing discussions. This part-time role emphasizes courteous communication and efficient workflows at the Lebanon campus.

You will interact with patients and staff, help explain financial responsibilities, collect payments, and ensure accurate documentation while upholding privacy and compliance standards.