Part-Time Front Desk: Patient Services Associate

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Saint Robert (MO); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition assistance

Retirement plans

Job summary

Mercy is seeking a Patient Service Representative who serves as the first point of contact for patients and visitors. The PSR ensures a positive, seamless experience by coordinating front desk operations and workflows throughout the clinic.

The role emphasizes strong communication, privacy compliance, and the ability to handle unexpected situations with professionalism. Mercy offers medical, dental, and vision coverage, PTO, tuition assistance, and retirement plans for staff.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Proficiency with basic computer skills and data entry.
• Excellent customer service and confidentiality adherence.

Responsibilities

• Serve as first point of contact for patients and visitors.
• Manage front desk operations and patient workflows.
• Support patient experience and privacy policies.
• Attend and complete Clinic Front Desk Training post-hire.

Skills

Strong communication

Data entry

Customer service

Attention to detail

Confidentiality

Ability to work under pressure

Front desk training

Education

High school diploma or equivalent

Tools

MS Word / data entry

Job description

Mercy is seeking a Patient Service Representative who serves as the first point of contact for patients and visitors. The PSR ensures a positive, seamless experience by coordinating front desk operations and workflows throughout the clinic.

The role emphasizes strong communication, privacy compliance, and the ability to handle unexpected situations with professionalism. Mercy offers medical, dental, and vision coverage, PTO, tuition assistance, and retirement plans for staff.