Entry-Level Front Desk Patient Experience Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Résumé du poste

Mercy is seeking a Patient Service Representative (PSR) to manage front desk operations at the Mercy Surgery Center. You will be the first point of contact for patients and visitors, ensuring a positive and seamless patient experience.

This full-time role requires strong communication, accuracy in data entry, and a commitment to confidentiality. Preferred candidates have one year of medical office experience, and Mercy offers comprehensive benefits.

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year of applicable medical office experience.

Responsabilités

• Manage front desk operations and patient flow to ensure a positive patient experience.
• Interact with patients, visitors, and healthcare staff in a courteous and professional manner.
• Enter patient information and schedule appointments with accuracy and confidentiality.
• Maintain privacy and follow clinic procedures during daily front desk duties.
• Attend Clinic Core Front Desk Training post-hire.

Connaissances

Strong verbal and written communicatie

Data entry

Customer service

Accuracy and attention to detail

Confidentiality

Ability to work under pressure

Front Desk Training

Formation

High school diploma

Description du poste

Mercy is seeking a Patient Service Representative (PSR) to manage front desk operations at the Mercy Surgery Center. You will be the first point of contact for patients and visitors, ensuring a positive and seamless patient experience.

This full-time role requires strong communication, accuracy in data entry, and a commitment to confidentiality. Preferred candidates have one year of medical office experience, and Mercy offers comprehensive benefits.