Part-Time Front Desk & Night Audit Specialist

RRI West; Columbus (OH); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive Pay

Digital Tipping

PTO after 3 years

Career Growth Opportunities

BFF Referral Program

Flexible Scheduling

Job summary

RRI West is hiring part-time Front Desk Guest Service Representatives for night audit and second shift at Red Roof Plus+ Columbus OSU. The role involves welcoming guests, handling check-in/out, wake-up calls, and payments with a focus on outstanding service.

Candidates should have 1+ year of customer service, hotel front desk experience preferred, and be available weekends/holidays. Competitive pay and flexible scheduling are offered.

Qualifications

• At least one year of customer service experience preferred.
• Previous hotel front desk experience preferred.
• Reliable attendance and punctuality for all scheduled shifts.
• Strong communication and teamwork skills.
• Dependable, organized, and detail oriented.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.
• Availability to work weekends and holidays.

Responsibilities

• Welcome guests and assist with check-in and check-out procedures.
• Handle wake-up calls, courtesy calls, guest concerns, and special requests.
• Accept reservation requests and adjust existing reservations as needed.
• Process guest payments and other transactions using the front desk system.
• Generate reports and complete assigned front desk duties.
• Coordinate with housekeeping on room availability and guest needs.
• Collaborate with management to ensure a positive guest experience.

Skills

Customer service

Communication

Teamwork

Attendance & punctuality

Independent & team work

Availability on weekends/holidays

Tools

Front desk system

Job description

RRI West is hiring part-time Front Desk Guest Service Representatives for night audit and second shift at Red Roof Plus+ Columbus OSU. The role involves welcoming guests, handling check-in/out, wake-up calls, and payments with a focus on outstanding service.

Candidates should have 1+ year of customer service, hotel front desk experience preferred, and be available weekends/holidays. Competitive pay and flexible scheduling are offered.